Security

Card Present Fraud Protection  |   Card Not Present Fraud Protection

 
Card Not Present Fraud Protection

 3-D Secure
The 3-D Secure™ protocol was developed by Visa to improve the security of Internet payments. The protocol is offered with the service name Verified by Visa. MasterCard has also adapted a similar protocol called MasterCard SecureCode. Both are designed to allow authentication of cardholders by their Issuers at participating merchants. The objective is to benefit all participants by providing Issuers the ability to fully authenticate cardholders through the use of a password during Internet purchases, reducing the likelihood of fraudulent usage of Visa and MasterCard credit cards and improving overall transaction performance.

To learn more about 3-D Secure™ and its benefits click here to download 3-D Secure™ Introduction.

Verified by Visa
VBV is a service that has been implemented in other parts of the world and was implemented by Visa Canada in April 2003. VBV provides authentication of cardholder identity for real time internet based credit card transactions. Through a series of web based messages and exchanges at the point of purchase, the cardholder's the card issuer confirms identity and that confirmation or denial is communicated to the merchant. The confirmation data is then appended to the traditional authorization message and the chargeback liability traditionally attributed to these unsigned card-not-present transactions is no longer the responsibility of the merchant.

Additional information available on the Visa website at www.visa.ca/verified.

Address Verification Service (AVS)
Address Verification System (AVS) is a first-defence tool in preventing fraud. AVS is a standard risk tool built into the processing network, and works by comparing the billing address supplied by the customer to the address kept on file by the credit card issuer. The instant verification provided by AVS is capable of stopping many attempts at credit card fraud. Additionally, this feature can be configured to your individual preferences, based on your tolerance for discrepancies in the information. Allows card-not-present merchants to check cardholder’s billing address with the card Issuer. Available for Visa, MasterCard, and Discover.

Three-Digit Security Number
The Card Verification Value 2 (CVV2) or Card Validation Code 2 (CVC2) is a three-digit security number printed on the back of most major credit cards. These digits are not stored in the card's magnetic stripe and are known only by the cardholder and issuer. When an order is placed online, over the phone, or by mail, the customer is asked to provide the three-digit number, which is then transmitted to the issuing bank along with the authorization. If the number does not match, there is a high probability of fraud and the transaction will be declined.

Card Validation Digit (CVD)

  • Visa: CVD2, MasterCard: CVC2, American Express: CID.
  • CVD is a 3-4 digit code on the back of the credit card (for Visa and MasterCard) and in case of American Express cards, it is located on the front (see diagrams below).
  • Helps ensure that the customer making a Mail Order/ Telephone Order (MOTO) or eCommerce purchase is actually in possession of their credit card. CVD is not part of the card number itself.

    
Visa and MasterCard OR American Express         

Sophisticated Risk Management - Internet/MOTO Credit Card

SterlingCard Payments offers some of the most sophisticated risk-management tools available in the industry. Powerful, reliable, and customizable, our tools are extremely effective in minimizing the risk of being victimized by fraud. Reducing fraud helps you avoid high chargeback rates, credit card association fines, and inventory losses. With SterlingCard Payments as your payment processing and risk-management partner, you can focus on what you do best - running and growing your business.

Transaction Screening System
The SterlingCard Payments Transaction Screening System is composed of customizable filters that work together to evaluate transactions for indicators of fraud. The filters provide a robust and highly effective mechanism against fraudulent transactions. For example, a filter can be implemented which blocks transactions for which the IP address of the consumer (e.g., Canada) and the credit card number (e.g., Russian bank) don't match.

Transaction Filtering
The SterlingCard Payments Rules Engine can be programmed to meet your specific order criteria. For example, you may want to accept orders only from customers in specific countries.

Fraud Detection Network
SterlingCard Payments has the ability to plug into a third-party fraud-detection network to obtain a confidence rating for a transaction based on all information available for the particular credit card number.

Fraudulent Credit Card Database
SterlingCard Payments maintains one of the largest databases of fraudulent credit cards in the processing industry. Any transactions using credit cards that are stored in this database are declined. In addition, the database has the ability to decline entire groups of credit card numbers that are related to a specific country or credit card issuer.

Transaction Monitoring
Our system continuously monitors transactions to look for suspicious activity, such as numerous repeat transactions on the same credit card or the presence of unusually high value orders. Any suspicious transaction is escalated to a fraud agent for investigation and if determined to be fraudulent, immediately reported to you so you can decide whether or not to accept the transaction.